The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Current orders have a wait time of approx 10 business days, because all of our items are created after the order is placed. This does not include shipping time.
We are currently working on scaling our production to allow for much faster production times. We appreciate your patience as we undergo some growing pains.
All of Mamas Mini signs are 6x3.5” and 3/4” wide.
Mama Says Signs are all sealed for protection, to clean you can dust or wipe with a damp cloth. Do not use cleaning products on the sign while cleaning.
Our outdoor signs are sealed with an outdoor sealer, and painted on an outdoor grade 3/4 fir plyboard. For longevity signs do best in sheltered areas such as patios, decks, porches, and against walls.
We are open Monday to Friday 8:30-4:30.
We will respond to messages as soon as possible during these times, but please keep in mind it may not be instant as we are painting orders. Paint covered hands and keyboards don't mix
All signs are shipped via Canada Post or our third party border shipping company.
Most signs are shipped with USPS ( via our third party shipping company), after your items ship tracking will not update until it reaches a USPS location on Niagara Falls, NY.
Australia and UK customers small signs are sent USPS surface mail with no tracking. Shipping is estimated at 2-6 weeks
All small signs are shipped without tracking to keep costs low for you. If you would like a tracking service please contact me before ordering, and I will create a custom shipping for you to purchase.
To some international locations it can take upwards of 15-20 days to reach you ( this does not include lead time).
VAT, DUTY, and Customs charges vary by country. These are the buyer's responsibility.